Front Desk Associate

Are you a friendly and organized multi-tasker seeking personal and professional growth within a highly respected healthcare organization? Well, we’ve got some good news for you!

Access Health Care Physicians, LLC is now hiring Front Desk Associates!

Your Role

Our Front Desk Associates are responsible for greeting visitors in a professional manner and perform various clerical duties.

Our Front Desk Associates serve as “the face” of the office—representing each practice and serving as the first point of contact!

Our Front Desk Associates also:

• Provide excellent customer service to all patients and visitors
• Verify demographic information/copy I.D. and insurance cards
• Verify insurances prior to each patient’s visit
• Collect copays, coinsurance, and/or deductibles
• Contact patients to confirm appointments
• Scan all patient forms into the EMR
• Answer telephones and direct calls
• Operate standard office equipment including fax, photocopier, computer, and printer
• Monitor incoming/outgoing faxes and scan documents into EMR in a timely manner
• Communicate with patients and ensure their experience is the best it can be

We’re BIG on RESPECT, INTEGRITY, SERVICE, MEDICAL EXCELLENCE, and COMPASSIONATE CARE. If you are too, we’d love to hear from you!

Other MUST HAVES include:

• High school diploma or equivalent
• Oral Communication skills
• Organizational skills
• Time management skills
• Keyboarding skills
• Computer literacy
• Customer service experience
• Professionalism
• Telephone etiquette
• The ability to perform each essential duty satisfactorily. (Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.)
• A smile

Previous experience working in a medical office is preferred, BUT it’s not a necessity! We offer extensive hands-on training, so all you really need is a can-do attitude!

What’s in it for you

Besides an impactful and rewarding career in health care, when you join the Access Family, you get:

• A competitive salary and benefits package
• An exciting work environment
• Opportunities to grow and advance
• A sense of pride working for a renowned health care company